The advancements in technology have allowed companies to develop products that have the ability to revolutionise the medical industry. With the help and feedback of GPs and clinicians who use these tools daily, these technologies have seamlessly fit into workflows, provided better data and augmented patient care.
Incorporating technology such as secure messaging within EMR and practice management platforms has allowed GPs to easily and securely communicate with one another. It has also provided other benefits such as:
- Ability to transfer patient records
- Reduced volume of incoming calls
- Promoted patient engagement
- Eased diffusion of latest practice news
- Ability to communicate pathology reports
- Reduced administrative hassles
The Hello Health platform will support secure messaging providers in order to provide market standard information sharing and provider directories. Hello Health believes that ease of securely transferring patient records improves patient history continuity, and therefore outcomes.
The platform will support any industry change in this regard as has been seen in other jurisdictions with doctor-to-doctor electronic records transfer that is not limited by software vendor. The Hello Health application seamlessly populates clinical result information after review, not requiring double handling by the clinician.
Leveraging modern communication technology at every step of a GPs workflow will ultimately lead to clear data standards, better processes, effective continuity of care and promote data interoperability.